The ICT (Information and Communications Technology) Unit of Olorunda Local Council Development Area plays a vital role in managing and supporting the council’s technology infrastructure. Here are the key functions of this unit:
Technology Infrastructure Management: The ICT Unit is responsible for managing the council’s technology infrastructure, including computers, servers, networks, and other IT equipment. This involves ensuring that all hardware and software systems are operational, secure, and up to date.
Website and Online Services Management: The unit oversees the development, maintenance, and updating of the council’s website. It ensures that the website is user-friendly and provides accurate and timely information to the public. The unit may also manage online services such as e-payments, e-registration, and other digital platforms for residents.
Data Management and Security: The ICT Unit is responsible for managing the council’s data, ensuring that it is stored securely and that access is controlled. This includes implementing data protection policies, conducting regular backups, and safeguarding sensitive information from cyber threats.
Technical Support: The unit provides technical support to council staff, helping them with IT-related issues such as software installations, hardware repairs, and troubleshooting. It ensures that staff can effectively use technology in their daily tasks.
ICT Policy Development and Implementation: The ICT Unit develops and implements policies related to the use of technology within the council. This includes policies on the acceptable use of IT resources, cybersecurity measures, and disaster recovery plans.
Training and Capacity Building: The unit organizes training programs for council staff to improve their IT skills and ensure they are proficient in using the council’s technology systems. This may include training on new software, data management practices, and cybersecurity awareness.
Software Development and Maintenance: The unit may develop or customize software applications to meet the specific needs of the council. This includes maintaining existing software systems, ensuring they function correctly, and updating them as needed.
Communication Systems Management: The ICT Unit manages the council’s communication systems, including email services, telephony, and video conferencing. It ensures that these systems are reliable and facilitate effective communication within the council and with the public.
Innovation and Technology Integration: The unit is responsible for exploring new technologies that can improve the efficiency and effectiveness of the council’s operations. This includes integrating new systems and tools into existing workflows to enhance service delivery.
Monitoring and Evaluation: The ICT Unit monitors the performance of IT systems and services, ensuring they meet the council’s needs. It regularly evaluates the effectiveness of technology solutions and makes recommendations for improvements.
These functions ensure that Olorunda local council leverages technology to enhance service delivery, improve internal operations, and effectively communicate with residents.